Resale Policy

At Epic TKT, we prioritize your safety and security, along with providing you with flexible ticket options. Please read our resale policy carefully:

Ticket Transferability:

Generally, tickets bought through Epic TKT are non-transferable. However, there are instances where we enable a resale option.  Follow our streamlined process:

Check Eligibility:

Begin by heading to our website’s ‘Contact’ section and completing the provided form. This will help determine if your ticket is eligible for resale.

Transfer to Someone You Know:

If you’ve already found someone to transfer your ticket to:

Provide your full name, the email address you used for the initial purchase, and your booking number.

Share the details of the new ticket holder: their name, email, and phone number.

Sell to Waiting List:

If you don’t have a specific buyer in mind, no worries!

If there’s a waiting list, we can assist in selling your ticket for you.

Once the ticket is sold, you’ll receive a refund of the original ticket price minus the booking fee.

Official Resale Channel:

We’ve designed a seamless process for you to sell your tickets. Always use the ‘Sell Ticket’ function available on the Epic TKT platform. Please note, transferring or reselling your tickets on third-party platforms, via social media, or any private transactions is strictly prohibited. The only official way to transfer ticket ownership or change the name on the ticket is through our ‘Sell Ticket’ function. Standalone name changes are no longer available; all transfers should be initiated using the resale feature.

Violations & Consequences:

Selling or attempting to sell your tickets outside Epic TKT’s official resale channels is a direct violation of our Resale Policy. Such actions can lead to the suspension of the involved user account, and we reserve the right to cancel all tickets associated with it. Both Epic TKT and the respective event organizers have the authority to invalidate tickets found in breach of this policy, at any point and without prior notice.

Your trust and satisfaction are paramount to us. Please adhere to our guidelines to ensure a safe and enjoyable event experience with Epic TKT.

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